Shipping policy

Shipping Info

At StarSeeder.io, we are committed to providing our customers with a stellar experience from start to finish. This includes ensuring that your order is shipped promptly, securely, and arrives at your doorstep in perfect condition.

Processing Time

Every StarSeeder piece is made to order. Production typically takes 2-5 business days after your payment is confirmed, and your order ships as soon as it is finished.

Shipping Methods

Within the United States, orders ship by standard delivery and typically arrive 3-5 business days after they leave production. The exact shipping cost is shown at checkout before you pay.

Tracking Your Order

As soon as your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the progress of your shipment and estimated delivery date.

International Shipping

We are proud to offer international shipping to select countries. Please note that international orders may be subject to customs fees and taxes, which are the responsibility of the customer. Processing and shipping times may also vary depending on your location.

Packaging

Your StarSeeder items will be carefully packaged to ensure they arrive in pristine condition. We use high-quality, eco-friendly materials whenever possible to minimize our environmental impact.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free returns and exchanges within 30 days of delivery. Please refer to our Returns and Exchanges policy for more information. The full policy is at starseeder.io/policies/refund-policy.

If you have any questions or concerns about shipping, please don't hesitate to reach out to our friendly customer service team at starseeder.io@gmail.com.

We are here to help you every step of the way as we work towards building a starship together.

Thank you for choosing StarSeeder.io!